If your standard operating procedures are not in place or still in the process of reform, it is highly likely that you’ll get some of the complaints in the reviews which together constitute some of the “most common hotel reviews during COVID-19”. Hence booking a property where everything is up to the mark is the least they can ask for! While Pre-Corona, it might still be a normal thing to spot flaws regarding the bad service or safety issues, it has become all the more crucial today to pay proper attention to these factors as hoteliers cannot afford even a tad bit of lapse in service! Due to the global outbreak, guests are apprehensive to travel. One of the best ways of knowing these “new” travelers’ aspirations is by looking at some of the most common hotel reviews. Today, every individual aspect, right from the check-in to room amenities to safety is being gauged accurately to make sure that a property is well-equipped to accommodate the changing travelers’ expectations. There is no denying the fact that the spread of COVID-19 has brought about a drastic change in the way the visitors look at the entire hotel guest experience now. With the surging crisis, hotels have been gearing up to revise their SOPs to ensure that they are able to adapt better to the changing travelers’ needs.
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